SUMMARY
Expert in conducting research within the information technology industry. Examines the process of selecting, deploying, and operating information technology within organizations. Investigates topics involving information technology strategy formulation and business alignment; information technology organization, structure, and governance; implementation and change management; and, organizational learning and knowledge management.
Proficient in data exploration, pattern recognition, and analysis, using both quantitative and qualitative methodologies. Finds underlying patterns in data by developing classification, prediction, optimization, and regression models, using machine learning, econometrics, and statistical analysis. Utilizes exploratory qualitative inquiry to examine the how and why of people’s experiences.
Skilled in developing technically compliant proposals with compelling narratives for federal government contracts. Supports business development by writing requirements-based proposals that effectively align corporate solutions with business opportunities.
Holds a PhD in Information Technology (distinguished graduate) with a specialization in information security and a MA in Economics (applied economics track). Inducted into The Honor Society of Phi Kappa Phi and Omicron Delta Epsilon International Honor Society in Economics.
CORE COMPETENCIES
IT Research • Technical Management • Systems/Software Engineering • Database Design & Development • COTS Integration • Quantitative/Qualitative Analysis • Pattern Recognition • Problem Solving • Technical Writing • Teamwork • Leadership • Business Acumen
TECHNICAL COMPETENCIES
Languages: R, Python, SQL • Databases: Microsoft SQL Server, MySQL, Access • Applications: SharePoint, RStudio, SPSS, NVivo, Visual Studio, Azure Machine Learning Studio, Data Scientist Workbench, Microsoft Power BI Desktop
PROFESSIONAL EXPERIENCE
Senior Technical Writer
Competitive Range Solutions, LLC, Washington, D.C. Metro Area (2017- present)
- Support the office of the Department of Defense Chief Information Officer (DoD CIO) and the Defense Information Systems Agency (DISA) with the development of network and telecommunications requirements to transition the Department of Defense Information Network (DoDIN) from its legacy technologies to a state-of-the-art IP based infrastructure that supports unified communication and collaboration.
- Coordinate with DISA stakeholders and industry vendors to develop new requirements for the numerous architectures, standards, and protocols as defined within the DCR 2017 Framework document.
- Gather, analyze, translate, and compose technical information into clear, readable documentation for use by both technical and nontechnical personnel. Edit functional descriptions, system specifications, special reports, and any other requisite deliverable. Conduct technical research.
Computer and IT Researcher, Proposal Volume Lead, and Proposal Writer
Pencrafter, Washington, D.C. Metro Area (2013 – 2016)
- Helped organizations grow by writing technically compliant proposals with compelling narratives for federal government contracts. As an IT researcher, volume lead, and technical writer, supported business development by writing requirements-based proposals that effectively aligned corporate solutions with business opportunities.
- As a technical subject matter expert (SME), compared proposal requirements with respect to the client’s past performance and current capabilities to determine their bidding strategy for the Alliant 2 Unrestricted, Alliant 2 Small Business, and OASIS RAMP-ON 2 contracts.
- Served as lead writer for the $100 million National Supplier Clearinghouse Medicare Administrative Contractor (NSC MAC) proposal to support the Centers for Medicare & Medicaid Services (CMS) capability to provide vendor oversight and auditing. Provided Black Hat, storyboard development, and technical writing support.
- Served as technical writer and editor for the Office of the National Coordinator (ONC) for Health IT’s CONNECT proposal to advance the adoption and evolution of the country’s Health Information Exchange (HIE).
- Served as technical writer and editor for the Department of the Army’s Joint Program Executive Office for Chemical and Biological Defense Omnibus Program Engineering and Technical Support (JPEO-CBD OPETS) Services IDIQ contract.
- Served as technical writer for the Food and Drug Administration’s (FDA) Scientific Computing Support – Indefinite Delivery Indefinite Quantity (IDIQ) contract.
- Developed past performance material to support the proposal effort by Energy Ventures, LLC to win the U.S. Army’s $7 billion Large Scale Renewable and Alternative Energy Power Production for Army Installations contract. Interviewed company representatives to gather information regarding their ability to develop, finance, design, build, operate, own, and maintain renewable energy plants.
- Wrote technical responses to Sources Sought, RFIs, and RFPs on the Federal, State and Local levels with respect to cybersecurity and healthcare.
IT Researcher and Proposal Writer
Independent Contractor, Washington, D.C. Metro Area (2011 – 2013)
- Wrote technical portion of the net assurance proposal section and its associated task order to support Science Applications International Corporation’s (SAIC) effort to win the Defense Information Systems Agency’s (DISA) $4.6 billion Global Information Grid Services Management Operations (GSM-O) contract. Described SAIC’s processes to safeguard DISA’s digital infrastructure using the DoD O-8530.1-M’s Computer Network Defense Services (CNDS) Evaluation Framework.
- Incorporated ITIL processes, industry best practices, and organizational capabilities/past performance into the development of win themes/strategies and storyboards to support Dell Services Federal Government’s proposal effort for the Navy’s $7 billion Next Generation Enterprise Network (NGEN) contract.
- Developed technical material to support URS-Apptis’s effort to win the Pension Benefit Guaranty Corporation’s (PBGC) $140 million IT Infrastructure Operations Support Services (ITIOSS) contract. Interviewed subject matter experts to gather information supporting URS-Apptis’s capability to manage end-user support services and service desk operations.
- Served as Volume Lead for development of the management and staffing volumes to support Dell Services Federal Government’s proposal effort for the Marine Corps Network and Infrastructure Services Site Sustainment contract. Conducted research and interviewed subject matter experts to gather material supporting Dell’s capability to effectively manage and supply staff augmentation.
- Served as Volume Lead for a task order to support Dell Services Federal Government’s proposal effort for the National Institutes of Health’s (NIH) Cyber Technologies Staff Augmentation Program, a contract potentially worth $120 million. Conducted research to gather material supporting Dell’s capability to effectively manage and supply staff augmentation.
Senior Systems Engineer
MBA Consulting Services, Inc., Springfield, VA (2008 – 2009)
- Served as a Microsoft SharePoint administrator and developer for the U.S. Army. Installed and configured MOSS 2007. Performed administrative duties to include site creation, permission management, data retention, and monitoring of server status. Created and maintained document libraries and lists. Created and modified custom pages.
- Developed Intranet applications using ASP.NET, VB.NET, HTML, CSS, and Microsoft SQL Server. Conducted initial meetings with users to collect, analyze, and evaluate business requirements, as well as follow-up meetings to review project status and provide demonstrations. Performed unit and application level testing. Integrated completed applications into existing infrastructure.
- Developed a travel voucher processing system to assist with budgetary management and expenditure tracking. This application reduced work force requirements within the organization for processing expense reports by 50%.
Systems Engineer, Staff
Lockheed Martin Corporation, Northern VA (2003 – 2008)
- Supported the development of an electronic case management system (Sentinel) for the FBI. Developed technical documentation detailing the system’s design specifications. Wrote operational procedures and installation guides. Edited numerous documents prepared by other engineering teams. Integrated security-monitoring applications into existing network infrastructure.
- Served as team and volume lead for the development of Life Cycle Cost estimates and trade studies for Lockheed Martin’s successful AMF JTRS proposal effort for the Department of Defense, an award valued at $766 million. Supervised a team of three systems engineers in the collection of historical data and preparation of parametric models. Performed total system audits to ensure the documentation of all support functions. Prepared cost reports and presented findings to management, contract personnel, team partners, and DoD representatives.
- Served as a team lead for the FBI’s Information Assurance Technology Infusion (IATI) program. Supervised software development and performed related tasks, which included scheduling project milestones, developing technical requirements, and preparing technical documentation (hardware/software architecture, system design specifications, test plans, functional operations, and system maintenance).
Senior Principal
NCI Information Systems, Inc., McLean, VA (2001 – 2002)
- Served as the Operations/Logistics Manager and application development lead for the expansion of the Defense Logistics Agency’s (DLA) global food inventory management system (STORES). Supervised software development activities and related tasks, including requirements gathering, configuration management, quality assurance, help desk, installation, and training. Assisted with planning, program supervision, and budgetary administration and oversight.
- Assisted in securing extensions for current delivery orders and new business, increasing the program’s duration from six weeks to over a year and its funding by over $1 million.
Previously, held progressively responsible positions involving systems/software engineering.
ACADEMIC EXPERIENCE
Doctoral Learner/Researcher, Information Technology (Information Security)
Capella University (2008 – 2014)
- Conducted research examining the process of selecting, deploying, and operating information technology within organizations. Investigated topics involving information technology strategy formulation and business alignment; information technology organization, structure, and governance; implementation and change management; and, organizational learning and knowledge management.
- Reviewed government and industry standards regarding compliance requirements for the safeguarding of data. Examined governance principles and how they ensure security programs are aligned with an organization’s long-term strategic objectives. Evaluated emerging information security protection research to gauge, estimate, and examine the impact of implementing various system and application security protection mechanisms.
- Applied quantitative techniques for data exploration and analysis. These procedures included sample analysis, population testing, analysis of variance (ANOVA and MANOVA), canonical correlations, multiple regression modeling (linear, nonlinear, and logistic), factor analysis, and various nonparametric tests.
Doctoral Assistant
The University of Memphis, Memphis, TN (1992 – 1994)
- Instructed senior level managerial economics course involving the application of economic theory to decisions made by firms with focus on demand analysis and estimation, production and cost analysis, and forecasting.
- Instructed sophomore level information systems foundation course introducing major concepts regarding information systems, including computer hardware, software, networks, and databases.
- Conducted research and quantitative analysis to support departmental faculty in their various projects.
Conference Presentation
An Examination of Pay versus Performance in Major League Baseball: Prelude to Optimization, a paper delivered at the Western Economic Association International 66th Annual Conference, 1991.
Publication
Factors that Influence Self-Disclosure for Job Seekers Using Social Networking: A Qualitative Case Study, ProQuest, 2014.
MILITARY EXPERIENCE
Aerospace Munitions/Aircraft Maintenance Officer
United States Air Force, Nellis AFB, NV (1980 – 1985)
- Achieved a 98% operational effectiveness rating while supervising the manufacturing, warehousing, and procurement activities of 120 technicians, and a munitions account worth $8.5 million.
EDUCATION & PROFESSIONAL DEVELOPMENT
PhD Information Technology (specialization in information security), Capella University
MA Economics (applied economics track), University of Nevada at Las Vegas
MPA Administrative Organization & Management, Golden Gate University
BA English, Hampden-Sydney College
Microsoft Professional Program Data Science Certificate
Technical Training
Microsoft: Applied Machine Learning, Principles of Machine Learning, Querying with Transact-SQL, Analyzing and Visualizing Data with Power BI, Introduction to R for Data Science, Programming with R for Data Science, Essential Statistics for Data Analysis using Excel, Data Science Essentials
IBM (Cognitive Class): Data Science 101, Big Data 101, Hadoop 101, R 101, Data Science Methodology, Predictive Modeling Fundamentals I, Digital Analytics & Regression, Data Science Hands-On with Open Source Tools, Spark Fundamentals I, Data Privacy Fundamentals
Military Training
U.S. Air Force: Officer Training School, Aerospace Munitions Officer Course, Aircraft Maintenance Officer Course, Munitions Supply Management Course